Medical Billing | Services | Global Crossover
Medical billing or MB, is like the “money paperwork” part of healthcare. Here’s a simple version - When you go to a doctor, hospital, or clinic, they give you medical care (like a check-up, test, or surgery). But they also need to get paid for that service — either from you, your health insurance company, or both.
How MB works
-
You visit the doctor – You get treated for an illness, injury, or check-up.
-
The clinic writes down what they did – This includes the diagnosis (what’s wrong) and the treatments or tests they gave.
-
They turn that into “codes” – There are special medical codes that represent each illness and procedure.
-
The bill is sent to your insurance – This is called a “claim.” The insurance reviews it to decide how much they will pay.
Insurance pays part, you might pay part – If your insurance covers everything, great! If not, you get a bill for the remaining amount.
Why it's used?
-
To make sure doctors, nurses, and hospitals get paid for their work.
-
To keep a clear record of what care you received.
-
To communicate with insurance companies in a standard way.
In short: Medical billing is the process of turning healthcare services into bills that get sent to insurance so the provider gets paid.
A real-life example -
How Medical Billing Works for a Doctor Visit
Step 1 – The Visit
Sarah has been feeling unwell, so she schedules an appointment with her family doctor. The doctor examines her, orders a blood test, and prescribes medication.
Step 2 – Documentation
The doctor’s office writes down everything that happened — the check-up, the diagnosis (sinus infection), and the blood test.
Step 3 – Coding
A certified medical coder at the clinic turns this information into standard insurance codes so they be applied effectively to avoid any billing confusion or possible errors.
-
One code for the office visit (e.g., CPT 99213)
-
One code for the blood test (e.g., CPT 85025)
-
One code for the diagnosis (e.g., ICD-10 J01.90 for sinus infection)
A real-life example -
How Medical Billing Works for a Doctor Visit
Step 4 – Claim Submission
The billing department sends these coded details as a claim to Sarah’s health insurance company.
Step 5 – Insurance Review
The insurance company checks if Sarah’s plan covers these services and how much they will pay.
Step 6 – Payment & Patient Responsibility
The insurance company pays the clinic $140 for the covered services. If Sarah’s plan requires a $20 co-pay, she will receive a bill for that amount.
Step 7 – Follow-up
If the insurance company denies any part of the claim, the billing team follows up, fixes any errors, and resubmits it until payment is received.
This is the process Global Crossover can manage for healthcare providers — but with fewer errors, faster processing, and better cash flow due to trained professionals and advanced systems.
About Us
Danish Saeed
Director Operations
Nawal Williams
Manager Projects
Jasper V Barber
Manager Billing
Murtaza Kazmi
Director Communications
Your Trusted Technology Ally
GLOBAL CROSSOVER
At Global Crossover, we understand that accurate, efficient, and compliant medical billing is the backbone of every successful healthcare practice. That’s why we’ve built a team of highly skilled professionals who combine deep industry knowledge with cutting-edge technology to deliver trusted, cost-effective, and reliable billing solutions.
Our team includes certified medical billers, coding specialists, and compliance experts who know the complexities of the healthcare system inside and out. We ensure every claim is coded correctly, submitted promptly, and followed up until it’s paid — minimizing errors, speeding up reimbursements, and improving your cash flow.
Maximize Your Returns
Backed by advanced data security, transparent reporting, and streamlined processes, our strategies are designed to save your practice time and money while reducing claim rejections. Whether you’re a small clinic or a large healthcare network, Global Crossover offers scalable solutions tailored to your needs, so you can focus on patient care while we handle the rest.
With Global Crossover, you gain a partner who is committed to accuracy, integrity, and efficiency in every transaction — ensuring your medical billing is done right the first time, every time.
Core Medical Billing Services
GC will handle all your billing needs so you can focus on patient care.
01
Claim Processes
-
Patient Demographics Entry – Accurate entry of patient data into the billing system.
-
Charge Entry – Recording all procedures/services for correct billing.
-
CPT, ICD-10, HCPCS Coding – Proper coding to maximize reimbursement.
-
Claim Creation & Submission – Clean, timely claims sent to insurance payers.
-
Clearinghouse Management – Claim scrubbing to reduce rejections.
-
Payment Posting – Recording insurance and patient payments.
-
Denial Management – Correcting and resubmitting denied claims.
-
Accounts Receivable (A/R) Follow-Up – Tracking unpaid claims for faster recovery.
-
Patient Statements & Invoicing – Sending clear, accurate patient bills.
02
Compliance & Documentation
We ensure all processes meet strict industry standards.
-
HIPAA Compliance Management – Protecting patient data at every step.
-
Audit Preparation & Support – Helping your practice stay audit-ready.
-
Documentation Review – Verifying records to support billed services.
-
Compliance Training for Staff – Educating teams on rules and best practices.
03
Revenue Cycle Management (RCM)
Boosting your cash flow with streamlined processes.
-
End-to-End RCM – From patient registration to payment collection.
-
Eligibility & Benefits Verification – Confirming coverage before visits.
-
Prior Authorization Management – Getting pre-approvals for services.
-
Financial Reporting & Analytics – Detailed monthly performance reports.
-
Revenue Optimization Consulting – Identifying opportunities to increase income.
04
Patient Support
We make billing easier for patients, too.
-
Patient Helpdesk / Call Center – Friendly support for billing questions.
-
Payment Plan Setup – Flexible payment options for patients.
-
Online Payment Portal – Secure, convenient payment processing.
Core Medical Billing Services
GC will address all your billing needs so you can focus on patient wellness.
05
Specialty Billing Services
Tailored solutions for different medical fields.
-
Medical Coding Audits – Spotting errors and ensuring compliance.
-
Specialty-Specific Billing – Mental health, chiropractic, urgent care, and more.
-
Telehealth Billing – Managing claims for virtual consultations.
-
Workers’ Compensation & MVA Billing – Handling accident-related claims.
-
Lab & Diagnostic Billing – Accurate and timely submissions.
06
Technology & Integration
Smart tools for a smooth workflow.
-
EHR/EMR Integration – Syncing systems for efficient data flow.
-
Clearinghouse Setup & Maintenance – Reliable claim transmission.
-
Software Training for Staff – Helping your team master billing tools.
-
Custom Reporting Dashboards – Visual insights into your practice’s performance.
07
Practice Management Additions
Optional extras to help your practice grow.
-
Scheduling & Appointment Reminders – Reducing no-shows.
-
Provider Credentialing – Getting you enrolled with payers.
-
Contract Negotiations – Securing better reimbursement rates.
-
Medical Transcription Services – Fast, accurate documentation.
-
Data Backup & Security Monitoring – Keeping your records safe.
Global Crossover Vision
To bridge boundaries and create seamless global connections, empowering businesses with innovative solutions that drive growth, trust, and lasting impact.
To transcend borders through innovation, delivering trusted solutions that connect people, ideas, and opportunities worldwide.
the Team
GLOBAL CROSSOVER | DC - ISB - NYC
